Hybrid Claims Specialist: Settlements & Coverage Expert

Liberty Mutual Insurance; Hoffman Estates (IL); Hybrid; USD 60.000 - 85.000; Vollzeit

Zusammenfassung

Liberty Mutual Insurance is seeking a Claims Specialist to manage a caseload of routine to moderately complex claims from investigation through resolution. You will decide liability, evaluate losses, and negotiate settlements while interfacing with claimants, policyholders, appraisers, attorneys, and other third parties.

This hybrid role requires 2+ years in claims, a BS/BA or equivalent, and licenses. Training emphasizes exceptional service; in-office work is twice a month for those near select

Qualifikationen

• BS/BA degree or equivalent work experience.
• Minimum of 2 years experience in claims adjustment, general insurance or formal claims training.
• Required to obtain and maintain all applicable licenses.
• Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU).
• Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.

Aufgaben

• Manages an inventory of claims to evaluate compensability/liability.
• Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
• Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.
• Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.
• Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
• Performs other duties as assigned.
• Experience with bodily injury and commercial claims required.

Kenntnisse

Claims adjustment

Bodily injury

Commercial claims

Licenses

Communication skills

Ausbildung

BS/BA degree or equivalent

Jobbeschreibung

Liberty Mutual Insurance is seeking a Claims Specialist to manage a caseload of routine to moderately complex claims from investigation through resolution. You will decide liability, evaluate losses, and negotiate settlements while interfacing with claimants, policyholders, appraisers, attorneys, and other third parties.

This hybrid role requires 2+ years in claims, a BS/BA or equivalent, and licenses. Training emphasizes exceptional service; in-office work is twice a month for those near select