Claims Concierge & Client Support Specialist

Trucordia; Bellingham (WA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Medical, Dental, Vision

Flexible PTO

401K

Job summary

A leading insurance brokerage is seeking a Claims Servicing Specialist who will support clients during claim events, providing education and assistance. Key responsibilities include acting as a liaison between clients and insurance carriers, ensuring service excellence, and effectively guiding clients through the claims process. Ideal candidates will possess strong communication and technical skills, and will excel in a customer-oriented environment. This role offers competitive pay with extensive benefits, and emphasizes professionalism and empathy in client interactions. Potential for career growth in a supportive company culture.

Qualifications

• Ability to obtain and maintain a Property & Casualty License.
• Demonstrate excellent communication and customer service skills.
• Possess a positive attitude and excellent interpersonal skills.

Responsibilities

• Support clients through a claim event.
• Act as a liaison between clients and insurance carriers.
• Educate clients about the entire claim process.

Skills

Excellent communication skills

Customer service skills

Technical skills

Organizational skills

Empathy

Education

Property & Casualty License

Tools

Microsoft Office

Job description

A leading insurance brokerage is seeking a Claims Servicing Specialist who will support clients during claim events, providing education and assistance. Key responsibilities include acting as a liaison between clients and insurance carriers, ensuring service excellence, and effectively guiding clients through the claims process. Ideal candidates will possess strong communication and technical skills, and will excel in a customer-oriented environment. This role offers competitive pay with extensive benefits, and emphasizes professionalism and empathy in client interactions. Potential for career growth in a supportive company culture.