Hybrid Carrier Relations & Capacity Specialist

C.H. Robinson; Eden Prairie (MN); Hybrid; USD 34,000 - 43,000; Full time

Benefits offered by this job

In-office four days a week

Remote one day a week

Base salary with monthly bonuses

Benefits and career development

Job summary

C.H. Robinson is seeking a Capacity Portfolio Representative in Eden Prairie, MN. This role emphasizes building carrier relationships, optimizing capacity, and delivering strong customer service, with a focus on using technology to improve efficiency and outcomes.

The position offers a base salary with opportunities for monthly bonuses, in-office collaboration four days a week, and one remote day per week to balance teamwork and autonomy. A college degree and relevant skills are valued.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree preferred to support growth in the role.
• Strong interpersonal and negotiation skills are essential.

Responsibilities

• Establish and maintain carrier relationships through lead generation, cold calling, and referrals.
• Learn carriers’ business goals to maximize relationships and satisfaction.
• Monitor account activity and reactivate inactive or underutilized accounts.
• Leverage automated booking products and carrier tools to improve efficiency and satisfaction.
• Collaborate with internal teams on shipment updates and problem resolution.

Skills

Relationship building

Negotiation

Communication

Multitasking

Interpersonal skills

Education

High School Diploma or GED

Bachelor’s degree

Tools

Carrier website

Mobile apps

Job description

C.H. Robinson is seeking a Capacity Portfolio Representative in Eden Prairie, MN. This role emphasizes building carrier relationships, optimizing capacity, and delivering strong customer service, with a focus on using technology to improve efficiency and outcomes.

The position offers a base salary with opportunities for monthly bonuses, in-office collaboration four days a week, and one remote day per week to balance teamwork and autonomy. A college degree and relevant skills are valued.