Capacity Portfolio Specialist – Hybrid (4 in, 1 remote)

C.H. Robinson Europe BV; Eden Prairie (MN); Hybrid; USD 34,000 - 43,000; Full time

Benefits offered by this job

401(k) with company match

Paid holidays and PTO

Parental leave

Job summary

C.H. Robinson is hiring Capacity Portfolio Representatives in Eden Prairie, MN, blending inside sales, account management, and operations. You’ll grow a carrier portfolio, match trucks to shipments, and deliver exceptional service in a fast-paced, collaborative environment.

The role offers onboarding, training, and career development with a hybrid in-office/remote arrangement, four days in-office and one day remote per week, plus a base salary with monthly bonuses tied to performance.

Qualifications

• High school diploma or GED; Bachelor's degree preferred.
• Strong customer-facing experience with persuasive skills.
• Ability to multitask, decide, and negotiate with stakeholders.

Responsibilities

• Establish and maintain carrier relationships through lead generation, cold calling, and referrals.
• Learn carriers' business goals and capabilities to maximize relationships.
• Monitor activity; reactivate inactive/underutilized accounts.
• Leverage automated booking tools and carrier portal to boost efficiency.
• Analyze freight market trends to inform pricing decisions.
• Post, negotiate, and secure available capacity to meet needs.
• Provide outstanding service by addressing carrier issues promptly.
• Regularly review carrier feedback to improve service.
• Suggest best payment solutions based on carrier needs.
• Assist with cash advances and resolve payable issues.
• Collaborate with internal teams on shipment updates and resolution.
• Maintain transit visibility and reinforce on-time pickup/delivery.
• Identify root causes and implement improvements.

Skills

Lead generation

Cold calling

Carrier relationships

Negotiation

Education

High School Diploma or GED

Bachelor's degree

Tools

Carrier website

Mobile apps

Job description

C.H. Robinson is hiring Capacity Portfolio Representatives in Eden Prairie, MN, blending inside sales, account management, and operations. You’ll grow a carrier portfolio, match trucks to shipments, and deliver exceptional service in a fast-paced, collaborative environment.

The role offers onboarding, training, and career development with a hybrid in-office/remote arrangement, four days in-office and one day remote per week, plus a base salary with monthly bonuses tied to performance.