Capacity Portfolio Executive: Carrier Relations & Growth

C.H. Robinson; Chicago (IL); Hybrid; USD 35,000 - 43,000; Full time

Benefits offered by this job

401(k) with company matching

Paid holidays

Paid parental leave

Job summary

C.H. Robinson is hiring a Capacity Portfolio Representative in the Chicago area. The role focuses on building and maintaining carrier relationships, using lead generation and referrals to grow accounts, and leveraging technology to improve efficiency and service.

You will contribute to pricing decisions and capacity analysis, with a hybrid work setup (4 days in‑office, 1 day remote). A strong emphasis is placed on collaboration and customer satisfaction.

Qualifications

• High School Diploma or GED equivalent
• Bachelor’s degree preferred
• Experience in carrier management and customer service beneficial

Responsibilities

• Establish and maintain carrier relationships through lead generation, cold calling, and referrals
• Learn carriers’ goals and capabilities to maximize relationships and satisfaction
• Monitor account activity and reactivate inactive or underutilized accounts
• Leverage automated booking tools and carrier websites to enhance efficiency and satisfaction

Skills

Carrier relationship management

Cold calling

Negotiation

Communication

Time management

Education

Bachelor’s degree

High School Diploma or GED

Tools

Automated booking platforms

Carrier website

Mobile apps

Job description

C.H. Robinson is hiring a Capacity Portfolio Representative in the Chicago area. The role focuses on building and maintaining carrier relationships, using lead generation and referrals to grow accounts, and leveraging technology to improve efficiency and service.

You will contribute to pricing decisions and capacity analysis, with a hybrid work setup (4 days in‑office, 1 day remote). A strong emphasis is placed on collaboration and customer satisfaction.