Carrier Relations & Freight Capacity Specialist

C.H. Robinson; Grandview Heights (OH); Hybrid; USD 34,000 - 43,000; Full time

Benefits offered by this job

401(k) with 6% company matching

Paid Time Off (PTO)

Paid observed holidays

Flexible Time Off (FTO)

Job summary

C.H. Robinson is seeking a Capacity Portfolio Representative in the United States. This role blends inside sales, account management, and operations to grow and manage a carrier portfolio, matching the right truck with the right shipment at the right time and price.

You’ll collaborate with trucking company owners, dispatchers, and drivers, delivering exceptional service and driving mobility for customers while developing sales skills in a fast-paced environment with hybrid work options.

Qualifications

• High School Diploma or GED equivalent

Responsibilities

• Establish and maintain carrier relationships through lead generation, cold calling, and referrals
• Learn about carriers’ business goals, preferences, and capabilities to maximize relationships and satisfaction
• Monitor account activity, identify inactive or underutilized accounts, and take action to reactivate them
• Leverage technology such as automated booking products, carrier website, and mobile apps to enhance carrier satisfaction and efficiency

Skills

Persuasion

Negotiation

Communication

Multitasking

Education

High School Diploma or GED

Job description

C.H. Robinson is seeking a Capacity Portfolio Representative in the United States. This role blends inside sales, account management, and operations to grow and manage a carrier portfolio, matching the right truck with the right shipment at the right time and price.

You’ll collaborate with trucking company owners, dispatchers, and drivers, delivering exceptional service and driving mobility for customers while developing sales skills in a fast-paced environment with hybrid work options.