Hybrid Carrier Portfolio Rep – Inside Sales & Ops

C.H. Robinson Shared Services; Conshohocken (Montgomery County); Hybrid; USD 35,000 - 43,000; Full time

Job summary

C.H. Robinson is hiring a Capacity Portfolio Representative in the United States.

You will blend inside sales, account management, and operations to grow and manage a portfolio of carriers, matching the right truck to the right shipment at the right time and price. The role emphasizes relationship building, problem solving, and delivering exceptional service, with a dynamic onboarding program and opportunities for internal promotion within Sales, Global Forwarding, Operations, and Account

Qualifications

• Strong customer-focused selling and relationship-building abilities.
• Ability to persuade and negotiate with carriers and customers.
• Excellent communication and interpersonal skills.
• Multi-tasking and effective decision-making in a fast-paced environment.

Responsibilities

• Establish and maintain carrier relationships through lead generation, cold calling, and referrals
• Monitor account activity, identify inactive or underutilized accounts, and take action to reactivate them
• Leverage technology such as automated booking products, C.H. Robinson's carrier website, and mobile apps to enhance carrier satisfaction and efficiency
• Collaborate with internal teams on shipment updates, problem resolution, and operational execution

Skills

Persuasion

Negotiation

Interpersonal skills

Communication

Education

High School Diploma or GED

Bachelor's degree

Job description

C.H. Robinson is hiring a Capacity Portfolio Representative in the United States.

You will blend inside sales, account management, and operations to grow and manage a portfolio of carriers, matching the right truck to the right shipment at the right time and price. The role emphasizes relationship building, problem solving, and delivering exceptional service, with a dynamic onboarding program and opportunities for internal promotion within Sales, Global Forwarding, Operations, and Account