Carrier Portfolio Lead: Inside Sales & Logistics

C.H. Robinson Worldwide; Eden Prairie (MN); Hybrid; USD 53,000 - 65,000; Full time

Benefits offered by this job

401(k) with company matching

Paid holidays & PTO

Health insurance

Employee Stock Purchase Plan

Job summary

C.H. Robinson Worldwide is hiring a Capacity Portfolio Representative in the United States.

The role blends inside sales, account management, and operations to grow and manage a portfolio of carriers, ensuring the right truck matches shipments with optimal timing and price. You will engage with trucking company owners, dispatchers, and drivers, delivering exceptional service while leveraging technology for efficient capacity procurement and pricing decisions.

Qualifications

• High School Diploma or GED equivalent.
• Bachelor’s degree preferred; additional customer-facing experience valued.
• Experience using customer perspective to guide decisions and actions.

Responsibilities

• Establish and maintain carrier relationships through lead generation, cold calling, and referrals.
• Learn about carriers’ business goals, preferences, and capabilities to maximize relationships and satisfaction.
• Monitor account activity and reactivate inactive or underutilized accounts.

Skills

Inside sales

Account management

Negotiation

Communication

Interpersonal skills

Problem solving

Education

High School Diploma or GED

Bachelor’s degree

Tools

Carrier website

Mobile apps

Automated booking tools

Pricing tools

Job description

C.H. Robinson Worldwide is hiring a Capacity Portfolio Representative in the United States.

The role blends inside sales, account management, and operations to grow and manage a portfolio of carriers, ensuring the right truck matches shipments with optimal timing and price. You will engage with trucking company owners, dispatchers, and drivers, delivering exceptional service while leveraging technology for efficient capacity procurement and pricing decisions.