Hybrid Carrier Capacity Portfolio Specialist

C.H. Robinson Company; Grand Rapids (MI); Hybrid; USD 35,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Employee Stock Purchase Plan

Paid time off

Job summary

C.H. Robinson Company is seeking a Capacity Portfolio Representative in Grand Rapids, MI.

The role blends inside sales, account management, and operations to grow a portfolio of carriers and match the right truck to the right shipment at the right time and price. You will collaborate with trucking company owners, dispatchers, and drivers, engage in in-office work four days a week with one remote day, and participate in onboarding, training, and ongoing development to excel in a fast-paced,

Qualifications

• Strong decision-making and problem-solving abilities for complex carrier scenarios.
• Excellent multitasking and time-management to juggle carrier relationships and procurement tasks.
• Clear, professional communication with carriers, customers, and internal teams.

Responsibilities

• Establish and maintain carrier relationships through lead generation, cold calling, and referrals.
• Learn about carriers’ goals, preferences, and capabilities to maximize relationships and satisfaction.
• Monitor activity, identify inactive or underutilized accounts, and reactivate them.
• Leverage automated booking tools and carrier website/apps to enhance satisfaction and efficiency.
• Analyze freight market trends to inform pricing decisions and strategy.

Skills

Decision-making

Multitasking

Communication

Interpersonal skills

Education

Bachelor's degree from an accredited college or university

Job description

C.H. Robinson Company is seeking a Capacity Portfolio Representative in Grand Rapids, MI.

The role blends inside sales, account management, and operations to grow a portfolio of carriers and match the right truck to the right shipment at the right time and price. You will collaborate with trucking company owners, dispatchers, and drivers, engage in in-office work four days a week with one remote day, and participate in onboarding, training, and ongoing development to excel in a fast-paced,