Hybrid Care Coordination Supervisor (RN/SW Licensed)

Medica; Hopkins (MN); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Job summary

Medica, a nonprofit health plan, seeks a Supervisor to oversee two teams of Administrative Support Specialists providing Care Coordination referral and department support. The role requires RN or Social Work credentials and multi-year clinical experience in state public programs.

This on-site role at our Minnetonka, MN office typically requires three days per week in the office, with a focus on remote leadership, performance coaching, and implementing care system enhancements.

Qualifications

• RN license active and unrestricted in MN or social work license.
• 5+ years clinical experience.
• 1-2+ years supervisory experience.

Responsibilities

• Oversee two teams of Administrative Support Specialists.
• Partner with Clinical Care Manager to implement care coordination services.
• Provide member customer service support and drive performance improvements.

Skills

RN License MN/SW License

Supervisory Experience

Remote Team Leadership

Customer Service Leadership

Planning & Prioritization

Education

RN Diploma or BSN

Bachelor's in Social Work

Job description

Medica, a nonprofit health plan, seeks a Supervisor to oversee two teams of Administrative Support Specialists providing Care Coordination referral and department support. The role requires RN or Social Work credentials and multi-year clinical experience in state public programs.

This on-site role at our Minnetonka, MN office typically requires three days per week in the office, with a focus on remote leadership, performance coaching, and implementing care system enhancements.