Care Coordination Team Lead — Clinical Engagement

Ultipro; Minnetonka (MN); Hybrid; USD 70,000 - 105,000; Full time

Job summary

Medica seeks a Supervisor for the Clinical Care Engagement Team in Minnetonka, MN. You will lead a team providing care coordination outreach to unengaged members, partnering with clinical managers to ensure compliant, quality services.

The role requires RN or SW background with 5+ years clinical experience and 1–2+ years supervisory experience, plus the ability to manage remote teams and multiple regulatory requirements.

Qualifications

• RN license in MN with nursing degree or SW degree plus community-based experience.
• 5+ years of clinical experience.
• 1–2+ years of supervisory experience of professional staff.

Responsibilities

• Oversee a team of Care Coordinators and Engagement Coordinators providing outreach and services to unengaged members.
• Partner with Clinical Care Manager to deliver and evaluate care system services.
• Ensure regulatory and quality compliance in care coordination duties.

Skills

Customer service

Team leadership

Remote team management

Planning & prioritization

Change adaptation

Education

RN Diploma or Nursing Degree

Bachelor's in Social Work

Job description

Medica seeks a Supervisor for the Clinical Care Engagement Team in Minnetonka, MN. You will lead a team providing care coordination outreach to unengaged members, partnering with clinical managers to ensure compliant, quality services.

The role requires RN or SW background with 5+ years clinical experience and 1–2+ years supervisory experience, plus the ability to manage remote teams and multiple regulatory requirements.