Supervisor, Clinical Care Engagement & Care Coordination

Medica; Minnetonka (MN); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision package

Paid time off + Holidays

401K contributions

Caregiver services

Onsite Minnetonka office 3 days a week

Job summary

Medica, a nonprofit health plan serving Minnesota and beyond, seeks a Supervisor to lead a team of Care Coordinators and Engagement Coordinators delivering care coordination services to State Public Program members and other Medica members.

You will partner with the Clinical Care Manager to implement improvement opportunities, ensure regulatory and quality compliance, and support remote and onsite teams, with an onsite presence at Minnetonka, MN three days per week.

Qualifications

• RN or SW licensure in MN required with active status.
• Minimum 2 years in community-based services and 1–2+ years supervisory experience.
• 5+ years of clinical experience and ability to supervise remote staff.
• MnCHOICES certification preferred or obtainable within 21 days.

Responsibilities

• Oversee Care Coordinators and Engagement Coordinators teams.
• Lead care coordination for State Public Programs (MSHO, MSC+ SNBC).
• Partner with Clinical Care Manager on program delivery and quality compliance.
• Ensure regulatory requirements and internal policies are followed.

Skills

Customer service

Team leadership

Remote team management

Planning and prioritization

Problem solving

Communication skills

Education

RN Diploma or Degree in Nursing

Bachelor's degree in Social Work

Tools

Microsoft Office

Remote collaboration tools

Job description

Medica, a nonprofit health plan serving Minnesota and beyond, seeks a Supervisor to lead a team of Care Coordinators and Engagement Coordinators delivering care coordination services to State Public Program members and other Medica members.

You will partner with the Clinical Care Manager to implement improvement opportunities, ensure regulatory and quality compliance, and support remote and onsite teams, with an onsite presence at Minnetonka, MN three days per week.