Hybrid Campaign Experience Specialist (Ads & Ops)

Yahoo Holdings Inc.; Champaign (IL); Hybrid; USD 73,000 - 153,000; Full time

Benefits offered by this job

Flexible hybrid work

Job summary

Yahoo Holdings Inc. is seeking a Client Experience Specialist to drive seamless campaign execution and top-tier client service across Yahoo Advertising's brand and performance portfolios.

In this hybrid role, you will coordinate with sales teams in Technology & Telecommunications verticals to manage planning, launch coordination, pacing, and post-campaign analysis, while leveraging approved AI tools to streamline tasks and craft high-impact reporting for partners and advertisers.

Qualifications

• 2+ years of experience in digital campaign management, media operations, digital media planning, or client service within digital advertising.
• Hands-on knowledge of digital media formats and channels (display, video, native, sponsorships) and buying models (direct IO, programmatic).
• Working proficiency with ad tech and sales management platforms, including Google Ad Manager, DSPs, Salesforce, and advanced Excel/Google Sheets.
• Clear written and verbal communication translating data into client-ready updates.
• Experience using generative AI tools to draft communications, summarize data, or automate routines.
• Ability to critically evaluate AI-generated content for numerical accuracy, tone, and brand compliance.

Responsibilities

• Client Success Ownership: Serve as the primary operational partner for assigned accounts, coordinating with Account Directors on timelines, assets, and expectations.
• Campaign Execution & Pacing: Oversee lifecycles from inventory reservation to final billing; monitor pacing and delivery and troubleshoot with teams.
• Strategic Planning & Media Coordination: Support proactive media planning and revisions with Directors and Sales Strategy teams.
• AI-Augmented Insights & Reporting: Use AI tools to draft performance summaries and reports, verifying outputs against source data.
• Workflow Automation & Process Enablement: Identify repetitive tasks and apply AI-assisted workflows to improve speed and accuracy.
• Cross-Functional Communication: Coordinate issue resolution across ad ops, billing, and product support using collaboration tools.

Skills

Campaign management

Ad operations

Data analysis

AI tools

Excel/Sheets

Communication

Tools

Google Ad Manager

DSPs

Salesforce

Job description

Yahoo Holdings Inc. is seeking a Client Experience Specialist to drive seamless campaign execution and top-tier client service across Yahoo Advertising's brand and performance portfolios.

In this hybrid role, you will coordinate with sales teams in Technology & Telecommunications verticals to manage planning, launch coordination, pacing, and post-campaign analysis, while leveraging approved AI tools to streamline tasks and craft high-impact reporting for partners and advertisers.