AI-Powered Campaign Experience Specialist

Yahoo Holdings Inc. in; Omaha (NE); Hybrid; USD 70,000 - 146,000; Full time

Benefits offered by this job

Healthcare

Flexible hybrid work options

401k

Job summary

Yahoo Advertising is seeking a Client Experience Specialist to drive seamless campaign execution and service across brand and performance portfolios. You will support sales teams across multiple verticals, manage day-to-day planning, launch coordination, delivery pacing, and post-campaign analysis.

You will leverage enterprise AI tools to streamline workflows, surface insights faster, and craft high-impact reporting for sales partners and advertisers.

Qualifications

• 2+ years of experience in digital campaign management, media operations, digital media planning, or client service within digital advertising.
• Working knowledge of digital media formats and channels (display, video, native, sponsorships) and buying models (direct IO, programmatic).
• Experience with core ad tech platforms and sales management tools.

Responsibilities

• Client Success Ownership: Primary operational pre- and post-sale partner for assigned accounts; manage timelines, assets, and client expectations.
• Campaign Execution & Pacing: Oversee full lifecycles from inventory reservation to final billing; monitor pacing and delivery, troubleshoot discrepancies.
• Strategic Planning & Media Coordination: Support proactive media planning and revisions with direct IO and programmatic paths.
• AI-Augmented Insights & Reporting: Use enterprise AI tools to draft performance summaries and reports from raw metrics, verify outputs against data sources.
• Workflow Automation & Process Enablement: Identify repetitive tasks and apply AI-assisted workflows to improve speed and accuracy.
• Continuous Improvement & Tool Adoption: Test and implement internal AI tools; share templates and best practices.
• Cross-Functional Communication: Coordinate issue resolution across ad ops, billing, and product support; use Slack AI summaries for alignment.

Skills

Campaign management

Ad operations

Data analysis

AI tooling usage

Tools

Google Ad Manager

DSPs

Salesforce

Excel/Google Sheets

Job description

Yahoo Advertising is seeking a Client Experience Specialist to drive seamless campaign execution and service across brand and performance portfolios. You will support sales teams across multiple verticals, manage day-to-day planning, launch coordination, delivery pacing, and post-campaign analysis.

You will leverage enterprise AI tools to streamline workflows, surface insights faster, and craft high-impact reporting for sales partners and advertisers.