Hybrid Branch Teller & Member Services Associate

Virginia Credit Union; Fredericksburg (VA); On-site; USD 56,000 - 62,000; Full time

Job summary

Virginia Credit Union seeks an Universal Branch Representative who blends Teller and MSR duties to deliver exceptional member experiences. You will open memberships, handle deposits and loans, and advise on products while maintaining accurate cash handling and policy adherence.

The role requires notary certification, strong customer service, and the ability to refer members to the appropriate specialists, supporting branch goals and sales targets.

Qualifications

• Thorough understanding of financial products and services.
• Satisfactory computer skills required.
• Public relations and cross-selling abilities.
• Excellent communication and interpersonal skills.
• Cash handling and banking procedures knowledge.

Responsibilities

• Establish member relationships and cross-sell VACU products.
• Handle transactions accurately and balance cash drawer.
• Open memberships and deposit/loan accounts.
• Provide notary services as required.
• Follow VACU policies and procedures in daily operations.

Skills

Cross-selling

Public relations

Problem solving

Interpersonal skills

Communication

Professional appearance

Education

High school diploma

Some college education

Tools

Computer skills

Job description

Virginia Credit Union seeks an Universal Branch Representative who blends Teller and MSR duties to deliver exceptional member experiences. You will open memberships, handle deposits and loans, and advise on products while maintaining accurate cash handling and policy adherence.

The role requires notary certification, strong customer service, and the ability to refer members to the appropriate specialists, supporting branch goals and sales targets.