Hybrid Teller & Member Services Associate

Virginia Credit Union; Roanoke (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Virginia Credit Union in Roanoke, Virginia is looking for a Universal Branch Representative. This role combines teller and member service responsibilities, essential for providing an exceptional member experience. You will establish member relationships, handle transactions, and provide excellent service.

Candidates should have a minimum high school diploma and some experience in customer service, preferably in a financial setting. Knowledge of financial products is a plus. This position requires effective communication and cross-selling abilities.

Qualifications

• Thorough understanding of financial institution products and services preferred.
• Customer/member service experience, preferably at a financial institution.
• Cash handling/business experience at a financial institution.

Responsibilities

• Establish member relationships through service and cross-selling.
• Open memberships and deposit accounts.
• Handle transactions accurately and efficiently.

Skills

Communication skills

Cross-selling

Problem-solving

Computer skills

Education

High school diploma or equivalent

Some college education or business courses

Job description

Virginia Credit Union in Roanoke, Virginia is looking for a Universal Branch Representative. This role combines teller and member service responsibilities, essential for providing an exceptional member experience. You will establish member relationships, handle transactions, and provide excellent service.

Candidates should have a minimum high school diploma and some experience in customer service, preferably in a financial setting. Knowledge of financial products is a plus. This position requires effective communication and cross-selling abilities.