Branch Teller & Member Services Specialist

Virginia Credit Union; Salem (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Virginia Credit Union is seeking a Universal Branch Representative who performs Teller and Member Service duties to deliver exceptional member experiences. You will balance cash, open memberships and deposit accounts, cross-sell VACU products/services, and refer prospects to specialists as needed.

Responsibilities span cash handling, account maintenance, notary duties, and compliance with enterprise policies. A professional, customer-focused approach and ability to multi-task are essential.

Qualifications

• Thorough understanding of financial products and services.
• Satisfactory computer skills required.
• Strong communication and interpersonal abilities.

Responsibilities

• Teller duties including balance and accurate handling of deposits and cash.
• Open memberships and deposit/loan accounts and maintain records.
• Cross-sell VACU products/services and refer to MSR as needed.
• Provide courteous member service by phone and in person.
• Comply with policies including BSA and Information Security.

Skills

Satisfactory computer skills

Positive and effective communication

Public relations skills

Cross-selling

Education

High school diploma or equivalent

Some college/business courses preferred

Job description

Virginia Credit Union is seeking a Universal Branch Representative who performs Teller and Member Service duties to deliver exceptional member experiences. You will balance cash, open memberships and deposit accounts, cross-sell VACU products/services, and refer prospects to specialists as needed.

Responsibilities span cash handling, account maintenance, notary duties, and compliance with enterprise policies. A professional, customer-focused approach and ability to multi-task are essential.