Hybrid Teller & Member Services Associate

Virginia Credit Union; Midlothian (VA); On-site; USD 38,000 - 50,000; Full time

Job summary

Virginia Credit Union in Midlothian, Virginia, is looking for a Universal Branch Representative responsible for providing top-notch service as both a Teller and Member Service Representative. This vital role emphasizes exceptional member experience and supports branch sales and service strategies.

The ideal candidate will possess a strong understanding of financial products, excellent communication skills, and experience in customer service. A high school diploma is required, and some college education is preferred. The position ensures member engagements fulfill their financial needs and promotes a positive environment.

Qualifications

• Thorough understanding of products and services offered by financial institutions preferred.
• Customer/member service experience, preferably at a financial institution.
• Cash handling/business experience at a financial institution.

Responsibilities

• Establish member relationships through quality service.
• Handle each transaction proficiently and accurately.
• Responsible for opening memberships and deposit accounts.
• Engage members in a professional manner in person and over the phone.
• Deliver high quality service and needs based sales to members.

Skills

Communication skills

Cross-selling

Problem solving

Computer skills

Education

High school diploma or equivalent

Some college education or business courses preferred

Job description

Virginia Credit Union in Midlothian, Virginia, is looking for a Universal Branch Representative responsible for providing top-notch service as both a Teller and Member Service Representative. This vital role emphasizes exceptional member experience and supports branch sales and service strategies.

The ideal candidate will possess a strong understanding of financial products, excellent communication skills, and experience in customer service. A high school diploma is required, and some college education is preferred. The position ensures member engagements fulfill their financial needs and promotes a positive environment.