Universal Branch Associate: Teller & Member Services

Virginia Credit Union; Forest (VA); On-site; USD 43,000 - 60,000; Full time

Job summary

Virginia Credit Union in Forest, VA seeks a Universal Branch Representative who combines Teller and Member Service duties to deliver exceptional member experiences and support branch sales strategies.

The role includes opening memberships, managing deposit and loan accounts, and cross-selling VACU products. It requires precise cash handling, compliance with policies, and strong member communication in a dynamic branch environment.

Qualifications

• Thorough understanding of products and services offered by financial institutions
• Cash handling and customer service experience
• Knowledge of transactions and settlement procedures
• Ability to cross-sell and communicate effectively with members

Responsibilities

• Establish member relationships and cross-sell VACU products/services
• Handle transactions accurately and balance cash drawer daily
• Open Memberships and deposit accounts; assist with loan accounts
• Build and retain member relationships through outreach and quality service

Skills

Cross-selling

Communication skills

Computer skills

Interpersonal skills

Public relations

Education

High school diploma or equivalent

Some college

Job description

Virginia Credit Union in Forest, VA seeks a Universal Branch Representative who combines Teller and Member Service duties to deliver exceptional member experiences and support branch sales strategies.

The role includes opening memberships, managing deposit and loan accounts, and cross-selling VACU products. It requires precise cash handling, compliance with policies, and strong member communication in a dynamic branch environment.