Hybrid Teller & Member Service Specialist

Virginia Credit Union; Daleville (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Virginia Credit Union in Daleville, VA is seeking a Universal Branch Representative to perform both Teller and Member Service Representative duties. This critical role focuses on delivering exceptional member experiences while meeting sales strategies.

Responsibilities include establishing member relationships, managing transactions, and proactively engaging members. A high school diploma is required, with a preference for some college education and experience in customer service.

The position also emphasizes strong communication, cross-selling skills, and the ability to handle various tasks effectively.

Qualifications

• Thorough understanding of financial products and services preferred.
• Customer/member service experience at a financial institution is a plus.
• Cash handling/business experience at a financial institution required.

Responsibilities

• Establish member relationships and cross-sell VACU products.
• Handle transactions accurately and efficiently.
• Open memberships and deposit accounts for members.
• Assess member needs and refer appropriately.
• Deliver high-quality service by meeting individual goals.

Skills

Effective communication skills

Cross-selling

Problem-solving

Interpersonal skills

Education

High school diploma or equivalent

Some college education or business courses

Tools

Computer skills

Job description

Virginia Credit Union in Daleville, VA is seeking a Universal Branch Representative to perform both Teller and Member Service Representative duties. This critical role focuses on delivering exceptional member experiences while meeting sales strategies.

Responsibilities include establishing member relationships, managing transactions, and proactively engaging members. A high school diploma is required, with a preference for some college education and experience in customer service.

The position also emphasizes strong communication, cross-selling skills, and the ability to handle various tasks effectively.