Branch Associate: Teller & Member Services

Virginia Credit Union; Virginia (MN); On-site; USD 50,697 - 56,003; Full time

Job summary

Virginia Credit Union is seeking an Universal Branch Representative to perform Teller and Member Service responsibilities, delivering an exceptional member experience and supporting branch sales strategies. You will open memberships, handle deposits and loans, cross-sell VACU products/services, and balance cash while ensuring accuracy and compliance with security policies.

The role requires strong communication, problem-solving, and relationship-building skills.

Qualifications

• Thorough understanding of financial products and services (preferred).
• Strong computer skills and effective communication.
• Customer/member service experience at a financial institution.
• Cash handling and transaction knowledge.

Responsibilities

• Process teller transactions accurately and balance cash drawer daily.
• Assist with opening memberships and deposit/loan accounts.
• Provide cross-sell opportunities to deepen member relationships.
• Respond to member inquiries and provide accurate service.

Skills

Cross-selling

Communication

Problem solving

Interpersonal skills

Public relations

Education

High school diploma or equivalent

Some college education or business courses preferred

Job description

Virginia Credit Union is seeking an Universal Branch Representative to perform Teller and Member Service responsibilities, delivering an exceptional member experience and supporting branch sales strategies. You will open memberships, handle deposits and loans, cross-sell VACU products/services, and balance cash while ensuring accuracy and compliance with security policies.

The role requires strong communication, problem-solving, and relationship-building skills.