Hybrid Billing Support Specialist

Manpower, Inc.; Westbrook (ME); Hybrid; USD 29,000 - 39,000; Full time

Job summary

Manpower, Inc. in Westbrook, ME is seeking a Customer Support Consultant to apply billing and customer service skills in a hybrid, long-term temporary role. The position focuses on accurate billing, supporting subscription services, resolving inquiries, and maintaining records.

You will work cross-functionally with internal teams, handle billing questions, account updates, and ensure compliance. The role emphasizes detail, communication, and problem-solving in a fast-paced environment with a

Qualifications

• High attention to detail and data entry proficiency.
• Strong customer service and communication skills.
• Analytical and problem-solving abilities.

Responsibilities

• Respond to customer inquiries regarding billing, invoices, subscriptions, account updates, and service-related questions via phone and email.
• Process contracts, billing adjustments, credits, cancellations, invoice corrections, and customer account updates while maintaining accurate records.
• Research and resolve invoice discrepancies, track customer-facing activities, and collaborate with internal departments to support billing operations and compliance requirements.

Skills

Attention to detail

Data entry

Organizational skills

Customer service

Communication skills

Analytical thinking

Problem solving

Job description

Manpower, Inc. in Westbrook, ME is seeking a Customer Support Consultant to apply billing and customer service skills in a hybrid, long-term temporary role. The position focuses on accurate billing, supporting subscription services, resolving inquiries, and maintaining records.

You will work cross-functionally with internal teams, handle billing questions, account updates, and ensure compliance. The role emphasizes detail, communication, and problem-solving in a fast-paced environment with a