Customer Support Consultant – Put Your Billing & Customer Service Skills to Work

Manpower, Inc.; Westbrook (ME); Hybrid; USD 29,000 - 39,000; Full time

Job summary

Manpower, Inc. in Westbrook, ME is seeking a Customer Support Consultant to apply billing and customer service skills in a hybrid, long-term temporary role. The position focuses on accurate billing, supporting subscription services, resolving inquiries, and maintaining records.

You will work cross-functionally with internal teams, handle billing questions, account updates, and ensure compliance. The role emphasizes detail, communication, and problem-solving in a fast-paced environment with a

Qualifications

• High attention to detail and data entry proficiency.
• Strong customer service and communication skills.
• Analytical and problem-solving abilities.

Responsibilities

• Respond to customer inquiries regarding billing, invoices, subscriptions, account updates, and service-related questions via phone and email.
• Process contracts, billing adjustments, credits, cancellations, invoice corrections, and customer account updates while maintaining accurate records.
• Research and resolve invoice discrepancies, track customer-facing activities, and collaborate with internal departments to support billing operations and compliance requirements.

Skills

Attention to detail

Data entry

Organizational skills

Customer service

Communication skills

Analytical thinking

Problem solving

Job description

Customer Support Consultant – Put Your Billing & Customer Service Skills to Work

• Reference Number: 5900608
• Published Date: 09/30/2026
• Job Type: Temporary
• Industry: Administration and Support
• Hours: Full Time

Pay Rate: $21.43-$28.57 per hour

Schedule: Monday-Friday, 8:00 AM-5:00 PM

Assignment Length: Long-term temporary assignment (anticipated 1 year)

Are you a customer service professional with strong communication and analytical skills? Our client is seeking Customer Support Consultants to join their team in Westbrook. This is an excellent opportunity to secure a stable, long-term assignment with a respected organization offering a collaborative environment and opportunities to make a direct impact. These positions pay $21.43-$28.57 per hour and are anticipated to last approximately one year.

This is a hybrid, customer-facing billing support role where you'll play a key part in ensuring accurate billing, supporting subscription-based services, resolving customer inquiries, and maintaining critical records. You'll work cross-functionally with internal teams while helping customers navigate billing questions and account updates.

Typical daily duties:

• Respond to customer inquiries regarding billing, invoices, subscriptions, account updates, and service-related questions via phone and email
• Process contracts, billing adjustments, credits, cancellations, invoice corrections, and customer account updates while maintaining accurate records
• Research and resolve invoice discrepancies, track customer-facing activities, and collaborate with internal departments to support billing operations and compliance requirements

What we’re looking for:

• Strong attention to detail, data entry proficiency, and excellent organizational skills with the ability to multitask and work independently
• Exceptional customer service and communication skills, including the ability to build rapport, handle challenging billing conversations, and explain complex information to technical and non-technical audiences
• Strong analytical and problem-solving abilities with experience investigating issues, resolving discrepancies, and adapting to changing responsibilities and processes

Job ID: 5900608