Hybrid Bilingual Patient Advocate & Enrollment Specialist

Patient Funding Alternatives; New York (NY); Hybrid; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical coverage

401(k) match up to $2,000

Dental & Vision

Life & Disability insurance

Wellness program

Job summary

Patient Funding Alternatives seeks a bilingual Patient Advocate Specialist for New York Presbyterian/Columbia University Irving Medical Center in a hybrid, full-time role. You’ll educate, enroll and support medically eligible patients into the HIPP program while navigating hospital partnerships.

You’ll build trust with patients, coordinate with case managers, and manage referrals and documentation using HIPAA-compliant processes; the role blends outreach with patient-centered advocacy in a

Qualifications

• High school diploma or GED required.
• Full bilingual proficiency in Spanish.
• 2+ years in patient-facing role with measurable activity/outcomes.
• Independent on-site work with limited supervision.
• CRM or case management system experience; comfortable with iPad/iPhone.

Responsibilities

• Patient engagement: identify and approach eligible patients and families.
• Enrollment: gather authorizations and move applications forward; hand off to relevant teams.
• Program maintenance: explain employer coverage and Medicaid, verify ongoing eligibility.
• Documentation: manage referrals and patient records in CRM; ensure HIPAA compliance.
• Hospital relationships: serve as primary on-site contact with hospital staff.

Skills

Bilingual Spanish

Patient advocacy

CRM experience

Independent on-site work

Education

High school diploma or GED

Associate's or Bachelor's degree in related field

Tools

CRM system

iPad / iPhone

Job description

Patient Funding Alternatives seeks a bilingual Patient Advocate Specialist for New York Presbyterian/Columbia University Irving Medical Center in a hybrid, full-time role. You’ll educate, enroll and support medically eligible patients into the HIPP program while navigating hospital partnerships.

You’ll build trust with patients, coordinate with case managers, and manage referrals and documentation using HIPAA-compliant processes; the role blends outreach with patient-centered advocacy in a