Bilingual Patient Advocate Specialist (Spanish) – Hybrid

Insidepfa; Decatur (GA); Hybrid; USD 55.000 - 70.000; Vollzeit

Benefits dieser Stelle

Employer-subsidized medical coverage

Dental coverage

Vision coverage

401(k) retirement program with up to 2

Zusammenfassung

Children's Healthcare of Atlanta is seeking a Patient Advocate Specialist for a hybrid role. You will engage patients, explain HIPP, collect necessary documents, and guide referrals through enrollment while coordinating with hospital teams.

The position emphasizes empathy, persistence, and patient-centered advocacy. Ideal candidates have Spanish fluency, 2+ years in patient-facing roles, and comfort with on-site duties at hospital facilities.

Qualifikationen

• High school diploma or GED required.
• Full bilingual proficiency in Spanish.
• 2+ years in a patient-facing or customer-facing role with measurable outcomes.
• Ability to pass hospital credentialing and screenings.

Aufgaben

• Engage and educate eligible patients and families about HIPP.
• Enroll and manage cases from first contact to submission.
• Coordinate with hospital staff and PFA teams for seamless handoffs.
• Maintain patient records in CRM and ensure HIPAA compliant documentation.

Kenntnisse

Bilingual Spanish

Patient-facing experience

Independent work on-site

CRM experience

Ausbildung

High school diploma or GED

Tools

CRM software

iPad/iPhone usage

Jobbeschreibung

Children's Healthcare of Atlanta is seeking a Patient Advocate Specialist for a hybrid role. You will engage patients, explain HIPP, collect necessary documents, and guide referrals through enrollment while coordinating with hospital teams.

The position emphasizes empathy, persistence, and patient-centered advocacy. Ideal candidates have Spanish fluency, 2+ years in patient-facing roles, and comfort with on-site duties at hospital facilities.