Hybrid Banking Specialist: Teller & Service Expert

Eastern Bank; Salem (MA); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Robust benefits and retirement package

Job summary

Eastern Bank is seeking a Service Associate in Salem, Massachusetts. The role requires a mix of customer service and teller responsibilities, including opening accounts, processing loans, and providing excellent customer engagement.

Qualified candidates should have a high school diploma and ideally possess 1-2 years of related sales experience. Strong communication skills and the ability to work independently in a fast-paced environment are essential.

Qualifications

• 1-2 years of sales experience in retail, financial services, or hospitality preferred.
• Some banking experience is preferred (e.g., teller or otherwise).
• Ability to build relationships and strong alliances across the organization.

Responsibilities

• Perform both customer service and teller duties simultaneously.
• Open deposit accounts and process loan applications.
• Handle daily account maintenance and service issues.

Skills

Customer service

Sales

Technical literacy

Communication

Multi-tasking

Education

High school diploma or equivalent

Job description

Eastern Bank is seeking a Service Associate in Salem, Massachusetts. The role requires a mix of customer service and teller responsibilities, including opening accounts, processing loans, and providing excellent customer engagement.

Qualified candidates should have a high school diploma and ideally possess 1-2 years of related sales experience. Strong communication skills and the ability to work independently in a fast-paced environment are essential.