Hybrid Customer Experience Banker

0101 The Huntington National Bank; Macon (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help retain and grow consumer and business relationships by understanding financial goals, recommending deposit and other bank products, and handling transactions accurately while balancing daily totals.

You will proactively identify opportunities to expand customer relationships through referrals, outbound contacts, and a disciplined sales approach, while

Qualifications

• High school diploma or GED and 1 year or more of customer service or military service in a related role, or a Bachelor's Degree.
• Familiarity with banking products and deposit offerings.
• Comfort with technology and digital banking channels.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to security, risk, and regulatory policies.
• Demonstrate sales, service, and relationship-management capabilities.

Skills

Customer service

Sales

Relationship management

Communication skills

Banking knowledge

Education

High School Diploma or GED

Bachelor's Degree

Tools

Cash handling

Online banking

Mobile banking

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help retain and grow consumer and business relationships by understanding financial goals, recommending deposit and other bank products, and handling transactions accurately while balancing daily totals.

You will proactively identify opportunities to expand customer relationships through referrals, outbound contacts, and a disciplined sales approach, while