Hybrid Banking Concierge: Customer Experience Banker

Huntington National Bank; Foley (AL); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Huntington National Bank in Foley, AL seeks a Customer Experience Banker Non NMLS to act as a financial concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying goals, recommending deposit products, processing transactions accurately, and balancing daily workloads with exemplary service.

This branch role emphasizes teamwork, compliance, and proactive outreach to deepen customer partnerships while delivering on Huntington's equal opportunity and

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Skills

Customer service

Sales skills

Cash handling

Technology literacy

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking apps

Online banking platforms

Job description

Huntington National Bank in Foley, AL seeks a Customer Experience Banker Non NMLS to act as a financial concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying goals, recommending deposit products, processing transactions accurately, and balancing daily workloads with exemplary service.

This branch role emphasizes teamwork, compliance, and proactive outreach to deepen customer partnerships while delivering on Huntington's equal opportunity and