Hybrid Banking Concierge: Grow Customer Relationships

0101 The Huntington National Bank; United States; On-site; USD 38,000 - 54,000; Full time

Job summary

0101 The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers and act as a financial concierge. The role emphasizes retaining and growing consumer and business relationships by understanding goals and offering suitable deposit and other banking products.

You will handle transactions accurately, balance daily, and deliver exemplary service while following risk and regulatory policies.

Qualifications

• High School Diploma or GED required or equivalent experience.
• 1+ year of customer service or related experience preferred.
• Experience with consumer deposit products is a plus.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other banking areas to deepen relationships.
• Adhere to all policies and procedures and ensure accuracy in transactions.

Skills

Customer service

Sales skills

Cash handling

Banking products knowledge

Technology literacy

Education

High School Diploma or GED

Job description

0101 The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers and act as a financial concierge. The role emphasizes retaining and growing consumer and business relationships by understanding goals and offering suitable deposit and other banking products.

You will handle transactions accurately, balance daily, and deliver exemplary service while following risk and regulatory policies.