Hybrid Banking Concierge - Customer Experience

Huntington Bank; Alabama; Hybrid; USD 38,000 - 52,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker in Alabama. The role acts as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and needs, and recommending deposits and other banking products.

The position emphasizes providing accurate transactions, balancing daily activity, and delivering exemplary service while adhering to bank policies and procedures.

Qualifications

• High School Diploma or GED (or Bachelor's Degree).

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Educate and refer customers to other areas of the bank to deepen relationships.
• Adhere to all policies, security, risk and regulatory procedures.

Skills

Customer service

Sales process

Relationship management

Banking

Communication & presentation

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank is seeking a Customer Experience Banker in Alabama. The role acts as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and needs, and recommending deposits and other banking products.

The position emphasizes providing accurate transactions, balancing daily activity, and delivering exemplary service while adhering to bank policies and procedures.