Customer Experience Banker - Hybrid Banking Concierge

Huntington Bank; Auburn, Northern (AL, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Huntington Bank in Auburn, AL is seeking a Customer Experience Banker Non NMLS to join our walk-in services. You will serve as a Financial Concierge, helping customers achieve their financial goals by recommending deposit products and other banking services while handling transactions accurately.

You will build relationships through a disciplined sales process, educate customers on features, and refer them to other bank areas to deepen partnerships. Equal Opportunity Employer.

Qualifications

• High School Diploma or GED, or Bachelor's Degree.
• 1 year customer service or military admin experience.
• Cash handling experience (preferred).

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on deposit products and banking services.
• Identify opportunities to grow relationships through a sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to policies and procedures.

Skills

Customer service

Sales

Relationship management

Communication skills

Technology literacy

Education

High school diploma or GED

Tools

Banking software

Job description

Huntington Bank in Auburn, AL is seeking a Customer Experience Banker Non NMLS to join our walk-in services. You will serve as a Financial Concierge, helping customers achieve their financial goals by recommending deposit products and other banking services while handling transactions accurately.

You will build relationships through a disciplined sales process, educate customers on features, and refer them to other bank areas to deepen partnerships. Equal Opportunity Employer.