Hybrid Banking Associate: Sales & Teller

Eastern Bank; Watertown (MA); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Total Rewards program

Retirement plan

Job summary

Eastern Bank in Watertown, MA is seeking a Service Associate blending Customer Service Representative duties with Teller responsibilities. You will open deposit accounts, process loan applications, and handle daily transactions while pursuing sales and service goals.

The role requires strong communication, multitasking, and a customer-first mindset. A high school diploma and 1–2 years of sales/retail experience are preferred. Benefits and Total Rewards are emphasized.

Qualifications

• 1-2 years of sales experience in a retail, financial services or hospitality environment preferred.
• Basic customer service and communication skills required.
• Ability to work independently and multi-task in a fast-paced environment.

Responsibilities

• Open deposit accounts and process loans and payments.
• Proactively reach out to high-value customers to retain and grow the portfolio.
• Perform teller transactions with accuracy and compliance with bank policies.
• Refer customers to other bank services and third-party partners.
• Balance platform and teller duties with strong sales goals.

Skills

Sales experience

Customer service

Multitasking

Communication

Education

High school diploma or equivalent

Job description

Eastern Bank in Watertown, MA is seeking a Service Associate blending Customer Service Representative duties with Teller responsibilities. You will open deposit accounts, process loan applications, and handle daily transactions while pursuing sales and service goals.

The role requires strong communication, multitasking, and a customer-first mindset. A high school diploma and 1–2 years of sales/retail experience are preferred. Benefits and Total Rewards are emphasized.