Hybrid Bank Teller & Sales Associate

Eastern Bank; Cambridge (MA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plan

Vacation and tuition reimbursement

Job summary

Eastern Bank is seeking a Service Associate/Teller hybrid at our Cambridge branch. The role combines traditional teller transactions with customer service responsibilities to support sales and service goals.

Applicants should be reliable, capable of multitasking, and comfortable learning product details. The position offers a comprehensive Total Rewards benefits package and opportunities for growth within an inclusive bank culture.

Qualifications

• Strong communication and relationship-building abilities.
• Capable of multitasking in a fast-paced banking environment.
• Self-starter with a proactive approach to tasks and customers.

Responsibilities

• Assist customers as a hybrid Customer Service Representative and Teller.
• Process loan applications and disclosures for mortgage, consumer, and small business lending.
• Close loans and refer clients to other bank services as needed.
• Handle deposits, checks, and monetary instrument sales according to policy.
• Support quarterly sales goals and maintain compliance with policies.

Skills

Communication

Multi-tasking

Independent worker

Outgoing personality

Tech literacy

Education

High school diploma or equivalent

Job description

Eastern Bank is seeking a Service Associate/Teller hybrid at our Cambridge branch. The role combines traditional teller transactions with customer service responsibilities to support sales and service goals.

Applicants should be reliable, capable of multitasking, and comfortable learning product details. The position offers a comprehensive Total Rewards benefits package and opportunities for growth within an inclusive bank culture.