Hybrid Bank Service & Teller Associate (Sales)

Eastern Bank; Newburyport (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Job summary

Eastern Bank in Newburyport, MA is seeking a Service Associate blending customer service and teller duties. The role focuses on opening deposit accounts, processing loan applications, and handling daily transactions while meeting sales and service goals.

Candidates should have a high school diploma, 1-2 years of sales experience, and be comfortable in a fast-paced branch environment. Starting pay is $22.00 per hour, with a robust benefits package.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of sales experience in retail, financial services, or hospitality.
• Some banking experience is preferred.
• Ability to work independently and multi-task in a fast-paced environment.
• Strong communication and relationship-building abilities.

Responsibilities

• Perform duties of both customer service representative and teller.
• Open deposit accounts and process loan applications.
• Close loans for consumer and other lending units.
• Refer customers to other bank lines and third-party partners.
• Retain and grow client portfolios through proactive outreach.
• Ensure compliance with banking policies.
• Handle daily account maintenance and service issues.

Skills

Customer service

Sales experience

Banking knowledge

Communication skills

Education

High school diploma or equivalent

Job description

Eastern Bank in Newburyport, MA is seeking a Service Associate blending customer service and teller duties. The role focuses on opening deposit accounts, processing loan applications, and handling daily transactions while meeting sales and service goals.

Candidates should have a high school diploma, 1-2 years of sales experience, and be comfortable in a fast-paced branch environment. Starting pay is $22.00 per hour, with a robust benefits package.