Hybrid Application Support Engineer — Financial Services

Osttra

New York (NY)

On-site

USD 80,000 - 90,000

Full time

14 days+
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Job summary

OSTTRA in New York City seeks an experienced Application Support Engineer to provide 2nd-line support for core trade processing applications, across on-premises, client premises, and cloud environments. Responsibilities include incident management, system monitoring, collaboration with Development, Product, and Delivery teams, and driving continuous improvement; occasional weekend rotation.

Requires 3+ years in application support, a CS/engineering degree, and strong SQL/RDBMS, Windows and Linux

Qualifications

  • Bachelor’s degree in Computer Science, Engineering, or related field.

Responsibilities

  • Provide 2nd-line, client-facing technical support for issues escalated by 1st line.

Skills

Application Support
SDLC & JIRA
ITIL knowledge

Education

Bachelor's degree in Computer Science or Engineering

Tools

Grafana
Centreon
SQL

Job description

OSTTRA in New York City seeks an experienced Application Support Engineer to provide 2nd-line support for core trade processing applications, across on-premises, client premises, and cloud environments. Responsibilities include incident management, system monitoring, collaboration with Development, Product, and Delivery teams, and driving continuous improvement; occasional weekend rotation.

Requires 3+ years in application support, a CS/engineering degree, and strong SQL/RDBMS, Windows and Linux

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