Hybrid Aerospace AR & Credit Specialist

PPG Industries, Inc; Pittsburgh (Allegheny County); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

PPG Aerospace Business is seeking an Aerospace Business Specialist to support corporate AR functions in a hybrid schedule. In-office Monday through Thursday with potential for work-from-home Fridays when work allows.

You will process credits, close tickets, and maintain customer AR contacts while helping the Aerospace Business Solutions group meet KPIs related to AR. In this role you will manage documentation, utilize QAD, Oracle, and other portals, and ensure timely communication with

Qualifications

• 3+ years of Customer Service experience required.
• Business to business (B2B) customer service or manufacturing industry preferred.
• Previous customer service experience, preferably in a manufacturing environment.
• Proficient technology skills including Microsoft Office suite.

Responsibilities

• Support corporate Accounts Receivable (AR) function by providing documentation, researching AR discrepancies, determining root causes.
• Submit invoice copies to various customer portals.
• Process credits and close applicable tickets.
• Maintain and update customer AR contacts.
• Achieve KPIs related to accounts receivable functions and ensure timely responses to requests to minimize delays in collections.
• Utilize software QAD, Oracle, Client Link, Laserfiche, Excel and various customer portals.
• Review and upload export documentation to ensure compliance with international regulations.

Skills

Customer service

Microsoft Office

Education

High School Diploma or equivalent

Tools

QAD

Oracle

Client Link

Laserfiche

Excel

Job description

PPG Aerospace Business is seeking an Aerospace Business Specialist to support corporate AR functions in a hybrid schedule. In-office Monday through Thursday with potential for work-from-home Fridays when work allows.

You will process credits, close tickets, and maintain customer AR contacts while helping the Aerospace Business Solutions group meet KPIs related to AR. In this role you will manage documentation, utilize QAD, Oracle, and other portals, and ensure timely communication with