Accounting Specialist

Belcan; Pittsburgh (Allegheny County); Hybrid; USD 30,000 - 43,000; Full time

Job summary

Belcan in Pittsburgh, PA is seeking an Aerospace Business Specialist for a hybrid role supporting AR processes. In-office Mon-Thu with remote Fridays when possible; immediate start date. Hourly pay around $26.50, with emphasis on accuracy, excellent communication, and customer service skills.

You will handle invoicing, credits, and AR data across portals using QAD, Oracle, Laserfiche, and Excel, while maintaining customer AR contacts and ensuring KPIs are met.

Qualifications

• Bachelor’s Degree or high school diploma with 3+ years of customer service experience.
• Hybrid work schedule: in client GO office & 1 day remote (Fridays if work allows).
• Experience in a manufacturing environment is preferred; strong communication with internal customers.

Responsibilities

• Support Accounts Receivable (AR) function by documenting and researching discrepancies.
• Submit invoice copies to various customer portals.
• Process credits and close applicable tickets.
• Maintain and update customer AR contacts.
• Meet KPIs related to AR functions and respond promptly to requests.

Skills

Customer service

Interpersonal skills

Communication skills

Self-motivation

Education

Bachelor’s Degree or High School Diploma

Tools

QAD

Oracle

Laserfiche

Excel

Job description

Job Title: Aerospace Business Specialist

Pay Rate: $26.50

Location: Pittsburgh, PA 15201

Start Date: Right Away

Job Description:

Client has a hybrid Aerospace Business Specialist position available (in office Monday – Thursday, work from home Fridays if work allows). You will support the corporate Accounts Receivable (AR) functions. You will also process credits, close applicable tickets, maintain, and update customer AR contacts.

Key Responsibilities:

• Support corporate Accounts Receivable (AR) function by providing documentation, researching AR discrepancies, determining root causes.
• Submit invoice copies to various customer portals
• Process credits and close applicable tickets.
• Maintain and update customer AR contacts.
• Effectively complete daily tasks to ensure that the Aerospace Business Solutions group achieves their primary goals and established KPIs related to accounts receivable functions.
• Ensures good working relationships are being maintained and responses are being made promptly to all requests to minimize delays in accounts receivable collections.
• Utilize software i.e., QAD, Oracle, Client link, Laserfiche, Excel, various customer portals.
• Remain knowledgeable of regulations related to international orders and changes that impact processes.
• Responsible for obtaining late order information and notifying customers of any delays with their orders.
• Must keep appropriate stakeholders abreast of the problems/solutions pertaining to the customer and achievement of KPIs.
• Address customer needs, inquires, and concerns.
• Complete monthly training sessions on time

Qualifications:

• Bachelor’s Degree or High School Diploma and 3 Plus years Customer Service Experience or equivalent in experience.
• Hybrid work schedule available: Combination of in client GO office &1 day remote work (Friday’s if work allows)
• Comply with Health, Safety and Environmental requirements and procedures at all times.
• Previous customer service experience, preferably in a manufacturing environment.
• Strong interpersonal skills - to communicate effectively with internal customers at all levels (business principals, senior management, purchasing personnel, product users).
• Strong communications skills – in writing, public speaking and one to one negotiation.
• Strong self-motivation.
• Computer proficiency in order entry system as well as document, spreadsheet, and database software.