Hybrid Administrative Assistant - Front Desk & Scheduling

Kelly; Phoenix (AZ); Hybrid; USD 19,000 - 26,000; Full time

Benefits offered by this job

Hybrid work after training

Great benefits

Job summary

Kelly in Phoenix, AZ is seeking an Administrative Assistant/Receptionist to manage front desk, switchboard, scheduling, and general administrative tasks while assisting with claimant inquiries and case development. The position starts at $16.72 per hour, with a Monday–Friday 8–5 schedule and a hybrid option after training.

This is a 6-month term (Temp–Hire) with a thorough internal background check required. Local candidates only: please specify your current location on the resume.

Qualifications

• Strong internal and external customer service skills.
• Front-desk and scheduling experience.
• Computer skills.

Responsibilities

• Operate switchboard and communication systems; answer, direct, and transfer calls.
• Manage visitor check-ins, records, mail, paging systems, alarms, and emergency calls.
• Provide basic customer service and respond to inquiries about claim status or transportation assistance.
• Locate specialized doctors, schedule consultative exams, and print and send exam paperwork by mail or fax.
• Contact claimants about appointments and pending paperwork.
• Coordinate with doctors, hospitals, attorneys, and other sources to obtain follow-up reports and status information.
• Assist case adjudicators by contacting claimants, attorney representatives, and medical sources as directed.
• Track and complete daily assignments, including case development activities requiring analysis and judgment.

Skills

Customer service

Front desk

Scheduling

Computer skills

Job description

Kelly in Phoenix, AZ is seeking an Administrative Assistant/Receptionist to manage front desk, switchboard, scheduling, and general administrative tasks while assisting with claimant inquiries and case development. The position starts at $16.72 per hour, with a Monday–Friday 8–5 schedule and a hybrid option after training.

This is a 6-month term (Temp–Hire) with a thorough internal background check required. Local candidates only: please specify your current location on the resume.