Administrative Assistant / Receptionist

Kelly; Phoenix (AZ); Híbrido; USD 19.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work after training

Great benefits

Descripción de la vacante

Kelly in Phoenix, AZ is seeking an Administrative Assistant/Receptionist to manage front desk, switchboard, scheduling, and general administrative tasks while assisting with claimant inquiries and case development. The position starts at $16.72 per hour, with a Monday–Friday 8–5 schedule and a hybrid option after training.

This is a 6-month term (Temp–Hire) with a thorough internal background check required. Local candidates only: please specify your current location on the resume.

Formación

• Strong internal and external customer service skills.
• Front-desk and scheduling experience.
• Computer skills.

Responsabilidades

• Operate switchboard and communication systems; answer, direct, and transfer calls.
• Manage visitor check-ins, records, mail, paging systems, alarms, and emergency calls.
• Provide basic customer service and respond to inquiries about claim status or transportation assistance.
• Locate specialized doctors, schedule consultative exams, and print and send exam paperwork by mail or fax.
• Contact claimants about appointments and pending paperwork.
• Coordinate with doctors, hospitals, attorneys, and other sources to obtain follow-up reports and status information.
• Assist case adjudicators by contacting claimants, attorney representatives, and medical sources as directed.
• Track and complete daily assignments, including case development activities requiring analysis and judgment.

Conocimientos

Customer service

Front desk

Scheduling

Computer skills

Descripción del empleo

Administrative Assistant/ Receptionist – Phoenix, AZ

Pay Rate: Starts at $16.72/Hr. + SoAZ great benefits

M–F, 8–5 (Hybrid potential after training)

Local Candidates Only: Must specify current location on resume

Term: 6 months (Temp – Hire)

**An intensive internal background check is required and may take up to one month to complete.**

Provide front-desk, switchboard, scheduling, and administrative support while assisting with claimant inquiries and case development.

Duties/Responsibilities

• Operate switchboard and communication systems; answer, direct, and transfer calls.
• Manage visitor check-ins, records, mail, paging systems, alarms, and emergency calls.
• Provide basic customer service and respond to inquiries about claim status or transportation assistance.
• Locate specialized doctors, schedule consultative exams, and print and send exam paperwork by mail or fax.
• Contact claimants about appointments and pending paperwork.
• Coordinate with doctors, hospitals, attorneys, and other sources to obtain follow-up reports and status information.
• Assist case adjudicators by contacting claimants, attorney representatives, and medical sources as directed.
• Track and complete daily assignments, including case development activities requiring analysis and judgment.

Required Qualifications

• Strong internal and external customer service skills.
• Front-desk and scheduling experience.
• Computer skills.

Preferred Qualifications

• Bilingual skills.

An intensive internal background check is required and may take up to one month to complete.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.