Account Manager

The Reynolds and Reynolds Company; Boston (MA); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with matching

Paid vacation and sick days

Job summary

Reynolds and Reynolds is seeking an Account Manager for an in-office position at TSD Mobility Solutions, Inc. This role involves partnering with the business development team to maintain customer satisfaction and manage relationships with accounts.

Key responsibilities include daily strategic calls and communication of enhancements to clients. The compensation includes a base salary of $75-$80k, with total targeted income expected to exceed $100k in the first year, including commission.

Qualifications

• 1+ years of experience in car rental industry.
• Experience in software sales preferred.
• Valid driver's license with fewer than 2 moving violations.

Responsibilities

• Ensure communication and customer satisfaction for accounts.
• Manage long-term health of customer base.
• Make daily strategic calls to locations.
• Proactively call key accounts to identify growth opportunities.

Skills

Bilingual in Spanish

Customer service skills

Relationship building

Proficient in MS Office

Travel ability

Education

College Degree preferred

Job description

• Bilingual in Spanish preferred

Position Description

*In-office position*

TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Account Manager to join our growing team. As an Account Manager you will be responsible for partnering with the business development team to ensure the long-term success of our customers by acting as the liaison between customers and cross-functional internal teams. As the Account Manager, you will communicate new enhancements, integrations, TSD and Zubie developments, campaigns and news to clients, maintain accurate and up to date data in CRM, and help manage the post sales process through implementation and delivery.

Responsibilities Will Include, But Are Not Limited To

• You will ensure communication and customer satisfaction for existing accounts and will develop relationships within your assigned territory/account list.
• Manage the long-term health of our customer base and identify areas of risk and ensure retention.
• Make daily strategic calls to locations aligned with senior account managers’ OEM or Auto Groups and inside sales reps account lists.
• Proactively call key accounts in scheduled areas of professional service traveler visits to identify and execute growth opportunities within existing accounts.

Your compensation will be a base pay of $75-$80k. Total targeted income with commission for year one is expected to be $100k+.

Training

On the job training.

Requirements

• College Degree preferred
• Must have 1+ years of experience in car rental industry
• Experience in software sales preferred
• Ability to travel 25% across the US
• Bilingual in Spanish preferred
• Excellent customer service and relationship building skills
• Proficient in MS Office products
• Must have a valid driver'
• s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years

Benefits

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Professional development and training
• Promotion from within
• Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.
• Paid vacation and sick days
• Eight paid holidays
• Referral bonuses

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.

Reynolds and Reynolds is an equal opportunity employer.