Account Manager Sales Boston, MA

The Reynolds and Reynolds Company; Boston (MA); Hybride; USD 75 000 - 80 000; Plein temps

Avantages offerts par ce poste

Hybrid work schedule

Paid vacation and sick days

Eight paid holidays

401(k) with up to 6% matching

Professional development and training

Referral bonuses

Résumé du poste

The Reynolds and Reynolds Company seeks an Account Manager for its affiliate TSD Mobility Solutions, Inc. You will partner with the business development team to ensure long-term customer success, acting as the liaison between customers and cross-functional internal teams.

You will communicate new enhancements, integrations, campaigns and news to clients, maintain CRM data, and support post-sales implementation and delivery.

Qualifications

• College Degree preferred.
• 1+ years of experience in software sales.
• Industry experience in car rental, dealership, or travel preferred.
• Ability to travel 25% across the US.
• Bilingual in Spanish preferred.
• Excellent customer service and relationship building skills.
• Proficient in MS Office products.
• Must have a valid driver's license with limited violations.

Responsabilités

• Ensure communication and customer satisfaction for existing accounts and develop relationships within territory.
• Manage long-term health of customer base, identify risk areas and support retention.
• Make daily strategic calls to locations aligned with OEM or Auto Groups and inside sales lists.
• Proactively call key accounts to identify and execute growth opportunities within existing accounts.

Connaissances

Software sales

Account management

CRM

Formation

College Degree preferred

Outils

MS Office

Description du poste

Job Description:

*In-office position*

TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Account Manager to join our growing team. As an Account Manager you will be responsible for partnering with the business development team to ensure the long-term success of our customers by acting as the liaison between customers and cross-functional internal teams. As the Account Manager, you will communicate new enhancements, integrations, TSD and Zubie developments, campaigns and news to clients, maintain accurate and up to date data in CRM, and help manage the post sales process through implementation and delivery.

Responsibilities will include, but are not limited to:

• You will ensure communication and customer satisfaction for existing accounts and will develop relationships within your assigned territory/account list.
• Manage the long-term health of our customer base and identify areas of risk and ensure retention.
• Make daily strategic calls to locations aligned with senior account managers’ OEM or Auto Groups and inside sales reps account lists.
• Proactively call key accounts in scheduled areas of professional service traveler visits to identify and execute growth opportunities within existing accounts.

Your compensation will be a base pay of $75-$80k. Total targeted income with commission for year one is expected to be $100k+.

#LI-Hybrid

Training:

On the job training.

Requirements:

• College Degree preferred

• Must have 1+ years of experience in software sales
• Industry experience in car rental, dealership, or travel preferred
• Ability to travel 25% across the US
• Bilingual in Spanish preferred
• Excellent customer service and relationship building skills
• Proficient in MS Office products
• Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years

Benefits:

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Professional development and training
• Promotion from within
• Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.
• Paid vacation and sick days
• Eight paid holidays
• Referral bonuses

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

College Degree preferred. Must have 1+ years of experience in software sales. Industry experience in car rental, dealership, or travel preferred. Ability to travel 25% across the US. Bilingual in Spanish preferred. Excellent customer service and relationship building skills. Proficient in MS Office products. Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years