Strategic National Accounts Executive — Hybrid & Travel

Health Care Service Corp.; Houston (TX); Ibrido; USD 78.000 - 117.000; Tempo pieno

Descrizione del lavoro

Health Care Service Corporation in Houston seeks an experienced Account Manager to support sales and renewals for hospital clients. The role blends in-office client visits three days a week with two remote days, and requires strong relationship building.

You will analyze utilization reports, coordinate with divisions, and mentor teammates while pursuing growth through renewals and cross-sell. Travel is required, and you will work with Marketing and Client Teams to meet retention targets.

Competenze

• Bachelor degree or 8 years experience in Account Management, Insurance/Sales or Health Care field.
• State General Lines Agent license or obtain General Lines Agent license within 90 days of starting in role.
• Experience presenting in front of a large audience.
• Experience building customer relationships.
• Clear and concise verbal and written communication skills.
• Requires in-depth industry knowledge.
• Knowledge of HCSC products.
• Decision-making skills.
• Knowledge of marketing (related to Account Management) and management techniques.
• Sales negotiation skills.
• Project management skills.
• Consensus building and conflict management skills.
• PC proficiency to include MS Office products.

Mansioni

• Manage block of existing accounts to meet retention targets.
• Identify customer insurance needs and service needs and successfully meet those needs.
• Establish and maintain an excellent working relationship with existing accounts.
• Act as point of contact for issues/concerns and serve as liaison between the company and other principals in resolving inquiries regarding all issues of concern.
• Block of accounts will include Hospital accounts which have unique needs and custom requirements that necessitate out of the box thinking, research of requested capabilities, complex problem solving and development of creative solutions.
• Analyze utilization reports to determine best mix of products to meet customer needs.
• Work closely with internal departments to provide answers and service to customers.
• Maintain current knowledge of HCSC products, services, systems, and processes.
• Maintain knowledge of competitor’s products and insurance trends.
• Communicate and interact effectively and professionally with co-workers, management, customers, etc. along with internal provider teams.
• Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• Maintain complete confidentiality of company business.
• Maintain effective communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested by the appropriate Marketing Manager.

Conoscenze

Account management

Sales experience

Communication skills

Negotiation skills

Project management

Formazione

Bachelor degree

Master degree

Strumenti

Salesforce

CRM

MS Office

Descrizione del lavoro

Health Care Service Corporation in Houston seeks an experienced Account Manager to support sales and renewals for hospital clients. The role blends in-office client visits three days a week with two remote days, and requires strong relationship building.

You will analyze utilization reports, coordinate with divisions, and mentor teammates while pursuing growth through renewals and cross-sell. Travel is required, and you will work with Marketing and Client Teams to meet retention targets.