Hybrid Account Manager — B2B Growth, On-site Tustin

Bon Pergola; Tustin (CA); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Job summary

BON PERGOLA in the United States is seeking a Hybrid Account Manager based in Tustin, CA to manage existing customer accounts, respond to inquiries, and ensure timely follow-up on orders and service requests.

You will prepare quotes, process orders, and coordinate with production and logistics teams while monitoring delivery timelines. The role also involves identifying new business opportunities and maintaining CRM records to support distributors, builders, and contractors.

Qualifications

• Relationship-building and ongoing client support.
• Lead follow-up and opportunity identification.
• Order processing, documentation, and CRM data entry.
• Clear product communication and cross-team collaboration.
• Basic knowledge of building materials or outdoor structures is helpful.
• Proficiency with office tools and CRM systems.

Responsibilities

• Prepare quotes and process customer orders.
• Coordinate with production and logistics to meet delivery timelines.
• Follow up on inquiries and service requests.
• Identify new business opportunities within existing accounts.
• Maintain accurate account records in CRM and related systems.
• Support sales activities and strengthen distributor/contractor relationships.

Skills

Account management

Customer service

Relationship building

Issue resolution

Communication

Sales and business development

Organization & administration

CRM & data entry

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Job description

BON PERGOLA in the United States is seeking a Hybrid Account Manager based in Tustin, CA to manage existing customer accounts, respond to inquiries, and ensure timely follow-up on orders and service requests.

You will prepare quotes, process orders, and coordinate with production and logistics teams while monitoring delivery timelines. The role also involves identifying new business opportunities and maintaining CRM records to support distributors, builders, and contractors.