HVAC Technical Supervisor & Training Leader

Goettl Air Conditioning & Plumbing; Tucson (AZ); Vor Ort; USD 75.000 - 85.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k)

Zusammenfassung

Goettl Air Conditioning & Plumbing in Tucson is seeking a seasoned HVAC Technical Supervisor to lead training, drive quality, and oversee field technicians.

You'll replace truck routes with coaching, manage callbacks, support large job estimates, and mentor technicians toward accountability and growth. This is a salaried, full-time leadership role with opportunities to advance within Goettl.

Qualifikationen

• 5+ years of experience as a field technician or in a supervisory role with a strong HVAC background
• High school diploma or equivalent work experience
• Proven ability to diagnose and troubleshoot technical issues with exceptional communication, coaching, and leadership skills
• Computer literacy including MS Office; ServiceTitan or similar CRM/scheduling software experience is a plus
• Clean driving record with active driver's license; able to pass background and drug screen; able to perform physical field work up to 75 pounds

Aufgaben

• Lead regular technical training sessions to sharpen field technicians' skills, keep certifications current, and raise service quality
• Evaluate technician performance through ride-alongs, quality check inspections, and competency assessments
• Manage callbacks, resolve them quickly, and dig into root causes to stop repeat issues
• Support large job sales with technical expertise, site visits, and accurate project estimates
• Track KPIs for technician performance, quality, and customer satisfaction, and build improvement plans around them
• Troubleshoot complex technical issues in the field and act as a go-to resource for the team
• Partner with recruiting to evaluate technical ability during hiring, and mentor technicians toward accountability and growth

Jobbeschreibung

Goettl Air Conditioning & Plumbing in Tucson is seeking a seasoned HVAC Technical Supervisor to lead training, drive quality, and oversee field technicians.

You'll replace truck routes with coaching, manage callbacks, support large job estimates, and mentor technicians toward accountability and growth. This is a salaried, full-time leadership role with opportunities to advance within Goettl.