HVAC FIELD SUPERVISOR (QCI and training)

Goettl; Phoenix (AZ); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Performance incentives

Job summary

Goettl is seeking an HVAC Field Supervisor (QCI and training) in Phoenix. You will conduct MeasureQuick inspections, coach technicians in real time, and drive field-level quality standards across installations and service calls.

The role starts with up to eight weeks of paid field training in Phoenix, followed by leadership in the field, with performance-based incentives and a company vehicle. A minimum 5 years HVAC field experience and EPA Type II certification are required.

Qualifications

• Minimum 5 years HVAC field experience (6+ preferred).
• EPA Type II or Universal certification required.
• Strong coaching and communication skills.

Responsibilities

• Conduct MQ inspections on installations and address airflow/refrigerant issues.
• Perform ride-alongs and QC checks to evaluate technician performance.
• Provide real-time coaching and feedback to drive improvement.
• Analyze trends and drive corrective action on callbacks.
• Serve as technical authority on complex troubleshooting.
• Track quality KPIs with supervisor to align training.
• Assess technician competency during hiring/onboarding.
• Handle warranty calls and callbacks as needed.

Skills

HVAC field experience

Coaching

Communication

Diagnosing & repair

Education

High School or equivalent

Tools

Measure Quick (MQ)

ServiceTitan

Job description

HVAC FIELD SUPERVISOR (QCI and training)

Job Category: HVAC Service

Requisition Number: HVACF001807

• Posted : November 2, 2026
• Full-Time
• On-site

Locations

Showing 1 location

• Pay or shift range: $40 USD to $45 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Your standard becomes the bar every tech in the market is measured against.

Compensation: Training rate (hourly) up to eight weeks of paid field training to learn The Goettl Way, then hourly rate, overtime, and a commission plan. Our top individuals in this role make between $90K to $125K

Goettl has been doing this since 1939, and in Phoenix we're building on that foundation every day. We Do Things The Right Way, Not The Easy Way® — and we're looking for a Quality Control Inspector who's ready to make that standard their full-time job. You'll spend your first six weeks in the field with our team, learning how Goettl does it before you take the reins. After that, you own the standard. MeasureQuick inspections, ride-alongs, real-time coaching, callback elimination — this is a role for someone who's done the work for years and is ready to make the whole market better.

WHY GOETTL

• Hourly rate + commission opportunity
• Up to eight weeks of paid field training in Phoenix to learn The Goettl Way — then you own it
• Company vehicle + tools — fully equipped, no out-of-pocket expenses
• Real authority in the field — your inspections and coaching set the market standard
• 30% of our field leaders were promoted from within — this role is a launchpad
• Consistent, year-round call volume — no slow season, no scrambling for work
• Weekly pay

WHAT YOU'LL DO

• Conduct MQ inspections on completed installations — correct airflow, refrigerant levels, and workmanship issues on the spot
• Perform ride-alongs and job site QC checks to evaluate technician performance against Goettl standards
• Coach and mentor installers and technicians in real time — direct feedback, immediate improvement
• Analyze callback and return-visit trends; identify root causes and drive corrective action
• Serve as the technical authority on complex troubleshooting and high-stakes job sites
• Partner with the Technical Supervisor to track quality KPIs and align training with field realities
• Assess technician competency as part of the hiring and onboarding process
• Run warranty calls and callbacks — solo and alongside the team — as business needs require

WHAT WE'RE LOOKING FOR

• Minimum 5 years of hands-on HVAC field experience (6+ preferred)
• Deep technical knowledge — you can diagnose, repair, and coach simultaneously
• Proficiency with Measure Quick (MQ) inspections and field correction procedures
• Exceptional coaching and communication skills — field credibility is non-negotiable
• Computer literate: MS Office, email, and field service tools; ServiceTitan a plus
• EPA Section 608 Certification — Type II or Universal required for HVAC track
• Clean driving record for the last two years + valid driver's license
• Able to pass background and drug screen upon offer

Goettl is an Equal Opportunity Employer. We Do Things The Right Way, Not The Easy Way.®

Education

• High School or better.

Experience

• 5 years: HVAC Service and Installation

Licenses & Certifications

• EPA Type II

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.