HVAC Technical Supervisor

Goettl Air Conditioning & Plumbing; Tucson (AZ); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Goettl Air Conditioning & Plumbing in Tucson is seeking a seasoned HVAC Technical Supervisor to lead training, drive quality, and oversee field technicians.

You'll replace truck routes with coaching, manage callbacks, support large job estimates, and mentor technicians toward accountability and growth. This is a salaried, full-time leadership role with opportunities to advance within Goettl.

Qualifications

• 5+ years of experience as a field technician or in a supervisory role with a strong HVAC background
• High school diploma or equivalent work experience
• Proven ability to diagnose and troubleshoot technical issues with exceptional communication, coaching, and leadership skills
• Computer literacy including MS Office; ServiceTitan or similar CRM/scheduling software experience is a plus
• Clean driving record with active driver's license; able to pass background and drug screen; able to perform physical field work up to 75 pounds

Responsibilities

• Lead regular technical training sessions to sharpen field technicians' skills, keep certifications current, and raise service quality
• Evaluate technician performance through ride-alongs, quality check inspections, and competency assessments
• Manage callbacks, resolve them quickly, and dig into root causes to stop repeat issues
• Support large job sales with technical expertise, site visits, and accurate project estimates
• Track KPIs for technician performance, quality, and customer satisfaction, and build improvement plans around them
• Troubleshoot complex technical issues in the field and act as a go-to resource for the team
• Partner with recruiting to evaluate technical ability during hiring, and mentor technicians toward accountability and growth

Job description

Tucson Branch
4771 South Overland Drive
Tucson, AZ 85714, USA

• On-site
• Salary : $78,000 USD per year
• Pay or shift range: $75,000 USD to $85,000 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• HVAC Service
• Full-Time
• Requisition #: HVACT001813

Description

You've mastered the trade. Now it's time to build the team that masters it with you.

$70K - $75,000+ per year

Winner of 8 Culture Awards by Top Workplaces- check out our page @ Working at Goettl Air Conditioning and Plumbing | Top Workplaces

Goettl has been doing things the right way since 1939 — We Do Things The Right Way, Not The Easy Way.® This HVAC Technical Supervisor role is built for a technician who's ready to stop just doing great work in the field and start shaping the technicians who deliver it. If you're ready to trade a truck route for real influence over training, quality, and callbacks, this is a highly promotable leadership role with a clear track to more senior operations positions.

Why Goettl:

• $75K-$85,000+ per year, salaried
• Full benefits: medical, dental, vision, and 401(k)
• Structured training resources through the Goettl Academy, blending classroom and in-the-field instruction
• Company-provided tools and technology to support field training, inspections, and reporting
• A highly promotable leadership role with a clear path to advance further in operations

What You'll Do:

• Lead regular technical training sessions to sharpen field technicians' skills, keep certifications current, and raise service quality
• Evaluate technician performance through ride-alongs, quality check inspections, and competency assessments
• Manage callbacks, resolve them quickly, and dig into root causes to stop repeat issues
• Support large job sales with technical expertise, site visits, and accurate project estimates
• Track KPIs for technician performance, quality, and customer satisfaction, and build improvement plans around them
• Troubleshoot complex technical issues in the field and act as a go-to resource for the team
• Partner with recruiting to evaluate technical ability during hiring, and mentor technicians toward accountability and growth

What We Need:

• 5+ years of experience as a field technician or in a supervisory role, with a strong technical background in HVAC
• High school diploma or equivalent work experience
• Proven ability to diagnose and troubleshoot technical issues, with exceptional communication, coaching, and leadership skills
• Computer literacy, including MS Office and comfort with business tools; ServiceTitan or similar CRM/scheduling software experience is a plus
• Strong decision-making skills and the ability to manage multiple priorities with attention to detail in a fast-paced environment
• A clean motor vehicle record with an active driver's license, and the ability to pass a background and drug screen upon offer
• Ability to perform physical field work, including standing, bending, climbing, and lifting up to 75 pounds, as part of ride-alongs and inspections

If you're ready to lead instead of just log hours, we want to hear from you.

Education

Preferred

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.