HVAC Tech: Water Source/Geothermal (Remote)

NEPSE Trading; United States; Remote; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) employer match

Paid time off

Job summary

Bosch Group in the United States is seeking an experienced HVAC Specialist to deliver expert phone and email troubleshooting and applications support for water source heat pumps, geothermal, and related HVAC systems. You will assist contractors, dealers, engineers, architects, and homeowners with precise technical guidance and timely solutions.

Responsibilities include on-site field support when needed, collaboration with multiple internal teams, and documentation of customer interactions.

Qualifications

• 3+ years hands-on HVAC technical support or related role.
• Strong understanding of Water Source Heat Pumps, Geothermal and air-conditioning systems.

Responsibilities

• Provide troubleshooting and applications support via phone and email to customers and internal teams.
• Collaborate with Product Management, Quality, Risk Assessment, Warranty and Returns teams to resolve issues.

Skills

HVAC systems knowledge

Customer service

Technical troubleshooting

Strong communication

Willingness to travel

NATE/EPA certification (a plus)

Education

High School diploma or equivalent

Job description

Bosch Group in the United States is seeking an experienced HVAC Specialist to deliver expert phone and email troubleshooting and applications support for water source heat pumps, geothermal, and related HVAC systems. You will assist contractors, dealers, engineers, architects, and homeowners with precise technical guidance and timely solutions.

Responsibilities include on-site field support when needed, collaboration with multiple internal teams, and documentation of customer interactions.