Geothermal HVAC Specialist - Water Source & Troubleshooting

Robert Bosch Group; Londonderry (NH); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401(K) retirement plan

Paid time off

Job summary

The Robert Bosch Group seeks a knowledgeable HVAC Specialist to provide expert troubleshooting assistance for water source heat pumps and other HVAC systems. This role involves working closely with contractors and clients to deliver accurate technical solutions through phone and email support.

The ideal candidate will have over 3 years of experience in HVAC technical support and possess strong problem-solving skills. The position offers a salary range of $65,000 to $80,000 along with comprehensive benefits.

Qualifications

• 3+ years of hands-on experience in HVAC technical support.
• Strong understanding of Air-to-Air Heat Pumps and Geothermal.
• Excellent problem-solving skills and communication abilities.

Responsibilities

• Provide troubleshooting support via phone and email.
• Collaborate with various teams to resolve technical issues.
• Maintain detailed electronic records of customer interactions.

Skills

HVAC technical support

Problem-solving

Customer-oriented approach

Communication skills

Computer proficiency (Microsoft Office)

Education

High School diploma or equivalent

NATE or EPA certification

Tools

MAS500

SM+

Job description

The Robert Bosch Group seeks a knowledgeable HVAC Specialist to provide expert troubleshooting assistance for water source heat pumps and other HVAC systems. This role involves working closely with contractors and clients to deliver accurate technical solutions through phone and email support.

The ideal candidate will have over 3 years of experience in HVAC technical support and possess strong problem-solving skills. The position offers a salary range of $65,000 to $80,000 along with comprehensive benefits.