Essential Duties & Responsibilities
- Diagnose & repair HVAC equipment according to safety requirements, company standards, and manufacturer specifications.
- Travel to job sites in the service area and work with dispatch to ensure schedule is maintained and delays are properly communicated to the customer.
- Maintain good working order of the company vehicle, including refueling as necessary and reporting any mechanical issues.
- Wash vehicles on a regular basis.
- Understand company pricing and generate appropriate customer invoices at the job site.
- Electronically process credit card payments.
- Obtain customer signature at completion of the job.
- Obtain correct customer information, including email address.
- Identify and report to owner potential opportunities for additional business (new system, service contracts, and additional services).
Position Requirements & Experience
- NATE Certification is highly desired.
- Type II EPA Card.
- High school diploma/GED/HVAC degree or equivalent field experience with certification from a technical/trade school.
- Valid driver's license and a good driving record.
- Ability to pass a criminal background check.
- Ability to lift up to 50 pounds; push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights; work in small crawl spaces.
- Excellent verbal and interpersonal communication skills.
- Ability to work independently in a team environment.
- Availability to work Monday through Saturday and outdoors.
Job Type
Full-time
Benefits
- 401(k) with matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule
- 8‑hour shift Monday to Sunday
- Overtime
- Rotating weekends
Supplemental Pay
- Bonus opportunities
- Commission pay
Commute & Work Location
Preferred commute: Macomb, MI. Work location: On the road.
Equal Opportunity Statement
Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.