HVAC - Service Technician

AxsomAir

Natchitoches (LA)

On-site

USD 71,635,000 - 100,289,000

Full time

8 hours ago

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Benefits offered by this job

Medical, Prescription, Dental, Vision

Disability and Term Life Insurance

Matching 401(k)

Paid Holidays

Paid Time Off (PTO)

Job summary

AxsomAir in Natchitoches, LA is seeking an HVAC Service Technician who combines HVAC expertise with sales to improve the performance and energy efficiency of customer systems. This role emphasizes value-driven service, closing sales, and building lasting relationships with clients.

You will diagnose, repair, and maintain HVAC equipment while identifying upgrade opportunities and delivering exceptional customer experiences. Comprehensive benefits and 401(k) matching are included.

Qualifications

2+ years of HVAC service experience.
2+ years of proven success in selling direct to homeowners via in-home presentation.
High School Diploma or GED Equivalent.
EPA certification.
Strong sales, customer service, and closing skills.
Fluent English (speaking, reading, and writing).

Responsibilities

Diagnose, troubleshoot, repair, and maintain HVAC systems.
Explain HVAC options and upsell upgrades to customers.
Close sales for system upgrades and new equipment.
Coordinate with dispatch and sales teams to schedule service.
Maintain customer relationships and ensure high service quality.
Identify opportunities for service or upgrade opportunities while on the job.

Skills

HVAC knowledge

Sales skills

Customer service

Closing skills

Communication

English fluency

Reliability

Time management

Education

High School diploma or GED

Tools

Service Titan

Job description

Who We Are

We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determines your paycheck!

Who We Are

What's It Like To Work Here

We're fun, quirky, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step.

Who You Are

As an HVAC Service Technician you will play a key role in providing exceptional service while also identifying and recommending HVAC solutions that improve the performance and energy efficiency of our customers' systems. This is not your typical technician role- it's about offering value-driven solutions, ensuring customers’ systems run at peak performance, and closing sales that make sense for the customer’s needs.

You’ll combine your HVAC expertise with sales techniques to identify opportunities for service upgrades, system replacements, and other solutions that enhance the overall customer experience. Your goal? To deliver excellent service while building long-lasting relationships and growing the business.

Essential Job Functions

Diagnose, troubleshoot, repair, and maintain HVAC systems
Ensure all work complies with industry standards and company protocols
Engage customers in meaningful conversations about their HVAC systems, educating them on potential improvements, upgrades, or repairs that will benefit them in the long run
Identify and present HVAC product and service recommendations based on customer needs and system analysis. Close sales for system upgrades, new equipment installations, and preventative maintenance plans.
Establish rapport and trust with customers by offering tailored solutions, handling objections with professionalism, and providing clear, honest advice.
Generate new business opportunities through customer referrals, follow-ups, and actively seeking potential service or upgrade opportunities while on the job.
Work closely with our dispatch and sales teams to ensure timely scheduling and seamless follow-up on leads or job opportunities.
Meet and exceed personal sales goals while maintaining high standards of technical service.

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

High School Diploma or GED Equivalent
EPA
2+ years of HVAC Service experience
2 + years of proven success in selling direct to homeowners via in-home presentation
Strong sales, customer service, and closing skills
Exceptional communication/interpersonal skills
Assertive and confident personality
Ability to exercise independent judgment and make appropriate decisions
Ability to organize and manage multiple tasks accurately
Commitment to company values
Ability to climb into and through attics and crawl spaces
Ability to work outside and in extreme temperatures
Must have a clean driving record.
Basic computer skills
Reliable & punctual attendance
Ability to be flexible in working a variable schedule including evenings and rotational weekends
Fluent ability to speak, read, and write in the English language

Preferred Qualifications

Service Titan experience

Compensation & Hours

Pay: Hourly ($25-$35) + Commissions
Hours: 7:00 a.m. - 5:00 p.m. (flexible start and end times depending on business needs)
Days: Monday - Friday with occasional weekends

Benefits